Introduction
This Privacy Policy explains what information OneSeed.eco collects about platform users, business customers, and end-consumers, why we collect it, what we do with that information, how we share it, and how we handle and protect such data. It also explains the choices available to you regarding our use of your Personal Information and how you can access and update this information.
Scope of Privacy Policy
In order to offer our platform services, OneSeed.eco is required to collect and in certain cases store user data, business customer data, and transaction data. This Privacy Policy applies to the information that we obtain through your use of the OneSeed.eco platform and related services.
Definitions
"Content" is any information or data that is uploaded or collected while using the OneSeed.eco platform, including through registrations, tree claims, surveys, and other interactions.
"Personal Data" or "Personal Information" has the meaning given in applicable Data Privacy Laws. As such, information that may be used to readily identify or contact you as an individual person, such as: name, address, email address, social media identifier, phone number, profile image, and payment details. Personal Information does not include information that has been anonymized such that it does not allow for the ready identification of specific individuals.
"MyForest" refers to your personal collection of trees and associated information within the OneSeed.eco platform.
"Claim Links" are unique URLs that allow individuals to claim trees or participate in surveys distributed by business customers.
We collect information when you register for an account, create or modify your profile, and use the platform. Information we collect includes:
- Contact information such as name, email address, and phone number
- Profile information such as profile image, username, and password
- Authentication information when you register or login via third-party services (Google, Facebook, LinkedIn)
- Preferences information such as notification settings and communication preferences
We collect information about how you use the platform, including:
- Trees claimed and added to your MyForest
- Survey responses
- Interaction data such as clicks, opens, and platform navigation
- Device information and IP address
If you are a business customer, we may additionally collect:
- Business contact information
- Billing information
- Contact lists you upload to distribute trees or surveys
- Usage and analytics data related to your campaigns
Cookies and Tracking Technologies
OneSeed.eco uses cookies and similar technologies to enhance your experience on our platform. These technologies include:
We utilize Google Analytics and other similar tools to monitor traffic patterns, usage, and trends on our platform. This information is collected anonymously and is used for the purpose of improving the application, understanding user behavior, and enhancing the overall platform experience.
Cookie Consent
When you first access the OneSeed.eco platform, you will be presented with a consent form that allows you to opt out of non-essential tracking cookies. You can choose your preferences at that time or update them later through your account settings.
Cookie Types
- Essential cookies: Required for the platform to function properly
- Preference cookies: Remember your settings and preferences
- Analytics cookies: Help us understand how you use the platform
- Marketing cookies: Used to deliver relevant content and track campaign effectiveness
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the platform may become inaccessible or not function properly.
We use your information for the following purposes:
- To provide, operate, and maintain the OneSeed.eco platform
- To personalize your experience and display relevant content
- To process transactions and send related information
- To send administrative communications, such as updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To send promotional communications if you have opted in to receive them
- To monitor and analyze usage patterns and trends
- To track trees claimed and manage your MyForest
We will not share or disclose any of your Personal Information with third parties except as described in this policy. We do not sell your Personal Information or Content.
Business Customers
If you receive a Claim Link from a business customer and choose to claim a tree or complete a survey, the business customer will receive anonymized information about claim status and survey responses. Your Personal Information will not be shared back with the business customer if you join the OneSeed platform.
Service Providers
OneSeed.eco works with third-party service providers to provide hosting, storage, payment processing, and other services. These service providers may have access to or process Personal Information for the purpose of providing those services for us.
Legal Compliance
We may disclose your information if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, to enforce our agreements and policies, to protect the security or integrity of OneSeed.eco's products and services, to protect OneSeed.eco, our users, or the public from harm or illegal activities, or to respond to an emergency.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified of any change in ownership or uses of your Personal Information.
Aggregated or Anonymized Data
We may share aggregated, anonymized or tokenized information that does not directly identify you with third parties for the purposes of OneSeed.eco's business requirements & services.
Public Profile
Your MyForest on the OneSeed.eco platform has a public profile option that you can customize. This public profile does not expose any Personal Information (PII) and only displays information you choose to make public, such as your username and forest statistics.
Data Storage, Transfer, and Security
Data Storage and Transfer
The OneSeed.eco platform is hosted with third-party cloud hosting providers. The nature of our business may require us to transfer or have your information accessed in other countries. When we do so, we take reasonable steps to ensure that the overseas recipient complies with Personal Data Protection Regulations and this Privacy Policy.
Security Measures
We implement and maintain commercially appropriate technical and organizational security measures designed to protect the integrity, confidentiality, and security of your Personal Information against unauthorized disclosure and/or access. Such practices include:
- Reasonable restrictions on data access
- Firewall protection
- Employee security training
- Encryption of sensitive data
- Password protection
- Disaster recovery and business continuity planning
- Prompt application of security patches
Data Breach Notification
In the event of a data breach affecting your Personal Information, we will:
- Investigate the data breach and act promptly to mitigate the exposure
- Notify affected users and provide details as required by applicable Data Privacy Laws
Data Retention
We will not keep your Personal Information longer than necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. We will destroy your Personal Information in a secure manner when it is no longer required, or upon your request for us to do so, subject to legal requirements.
Your Rights and Choices
You have several rights regarding your Personal Information:
Access and Correction
You can access, update, or correct your Personal Information through your account settings on the platform.
Communication Preferences
All emails sent through the OneSeed.eco platform, whether from a business customer or from OneSeed.eco, feature an opt-out link that allows you to stop receiving communications from either that specific sender or from OneSeed.eco entirely.
Account Deletion
You can request deletion of your account and Personal Information by contacting us. We will comply with your request subject to any legal obligations to retain certain information.
Data Requests
You may contact us to:
- Request access to the Personal Information we hold about you
- Request that we update or make changes to your Personal Information
- Request that we remove and delete your Personal Information
- Withdraw your consent to the use and disclosure of your Personal Information
- Request to be removed from our mailing lists
We aim to acknowledge receipt of your request within 30 working days and to comply with any request in a timely manner. There will be no fee for these services, unless your request is unusually complex.
Changes to our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting an updated version on our website, through the platform, or via email notification.
Your continued use of the OneSeed.eco platform after any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
support@oneseed.eco
For complaints, please provide us with sufficient details as well as any supporting evidence and/or information. We will notify you in writing of the outcome of our investigation.
If you are not satisfied with our response to your complaint, you may contact the relevant Data Protection Regulators in your jurisdiction.
Last updated: 5/20/2025
![[object Object]](https://static-files.umso.co/lib_fJkRsVFgWFJYAzaG/my1xxplbmiaj6ryl.png?w=260)